Customer Stories.
Case studies and customer narratives built with founders and marketing teams — turning complex work into stories that build credibility with the buyers you want next.
Guidance × Optimizely
Dovetail Furniture
Reinventing the customer experience for a wholesaler and its vendors with a new Optimizely DXP and rebrand.
Bear × Shopify
SIMKHAI
A new digital standard for luxury fashion — translating a designer brand's editorial sensibility into ecommerce.
Guidance × BigCommerce
King Arthur Baking
A SaaS replatform and creative B2C strategy that delivered a vivid new CX and CMS for a beloved American brand.
Bear × Shopify
Only Natural Pet
How a smoother Subscribe & Save journey sent sales — and tails — wagging for a leading natural pet brand.
Guidance × Adobe
Avery
Migrating a highly complex headless site from Magento 1 to Magento 2 with flawless implementation.